Archive for March, 2010

Will Darling’s Stamp Duty Cut revive the Property Market?

In this week’s Budget, Chancellor Alistair Darling announced that stamp duty of 1% on properties worth between £125,000 and £250,000 would be removed for the next two years for first-time buyers.  But is this enough to revitalise the property market?

Probably not.  It will encourage some first time buyers on the property ladder in those regions where properties on the first rug of the ladder are over £125,000.  However, the greatest impediment to first time buyers is not stamp duty, but the difficulty in securing a reasonable mortgage without a huge deposit.  The banks total aversion to any risk whatsoever is not acceptable when it is the tax payer who has funded their recovery.  Until the banks lend money at reasonable rates and loan to value ratios, activity will be subdued.

However, at least this is a positive step.  This Government’s track record in the property market has been dismal:

HIPS (Home Information Packs) have proved to be pretty useless to the point where they are rarely ever requested or seen by anyone other than the person carrying out the HIP. Solicitors usually carry out the searches again because those in the HIP are outdated (doubling the cost).  So the HIP normally stays in a filing cabinet or on hard disk not seen or used by anybody.

Selective Licensing effectively puts another tax on being a Landlord, a bundle of documentation that a landlord who uses a professional management agent has already adhered to and yet needs to pay £400+ to the council to check over?  Councils of course have leapt on the opportunity and great swathes of Manchester now reside in Selective Licensing areas creating plenty of jobs in the council which has no benefit to anyone.  Yet why has the Government not yet announced the simple provision that all Letting Agents/Estate Agents must be licensed by ARLA/NAEA, thus alleviating most of the difficulties highlighted by the media at a cost of around £0.00?

Housing Benefits.  The decision to pay rent to tenants rather than the landlord or managing agents is perhaps one of the most ill thought out decisions.  Even those tenants that prefer for the landlord to be paid directly, because they openly admit “they are not great at managing money” have this request refused based on some political correctness.  The result?  Agents and landlords alike are reticent to take on Housing Benefit tenants.  The other decision regarding housing benefit of allowing the tenants to get  what is effectively a monetary kick-back for renting a property (for example a property that is up for rent at £495, the tenant is rewarded with a £550 rent allowance, the tenant is allowed to keep £55 per month) without thought to what a tax payer would think of this give-away of their money is another indication the Government is out of touch with public opinion.   The reality should be that the landlord is rewarded for taking on the additional risk and wear and tear that comes with a Housing Benefit tenant.

Of course the tsunami that was the Credit Crunch pretty much covered up the damage that the above policies were causing. However, it is worth remembering that these were doing damage to the property market before the credit crunch and will probably slow recovery to some degree.

We hope going forward that Governments and Councils reappraise their approach to bashing landlords with ill thought out legislation and hopefully engage landlords and talk to all parties before rushing out poorly implemented initiatives in future.

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HMO’s will now required Planning Permission

The Government plans to require HMO accomodation to have planning permission after April 6, 2010.

If you are planning to convert an existing property to HMO then you will have to pay £335.00 and wait eight weeks (at a minimum) to receive planning permission before you can legally rent the property.  This is in addition to requiring a HMO license (if the property has 5 or more occupants and 3 stories) which costs in the region of £500 or more.

If you want to let what has been a family house or flat to three or more unrelated people such as students/nurses, etc., you will need planning permission.  If your property is already let you will lose the right to let out to sharers again without obtaining planning permission.

The justification for such draconian measures seems to be related to certain areas being “overwhelmed” with HMO property.  Those areas the Government feels are too overcrowded with HMO properties will be denied planning permission.

In our opinion this smacks of the nanny state and social engineering.  There are reasons why certain areas have more HMO properties, perhaps because they are close to universities or hospitals and have the required infrastructures to support students/nurses.  Trying to move these people in to other areas where such infrastructure is not in place needs careful thought.  Social “cleansing” – moving certain groups of people into different areas could be a step too far for the state involvement.

RLA members have reacted angrily to the new proposals and are asking landlords to write to their local MPs to complain about the new legislation.  Let us know your thoughts.

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999 Calls – Only For Emergencies

Alaine Bradbury, Estates Manager, PAD4U Letting Agents Manchester writes:

Please only call 999 if you have a real life emergency, if yours or someone else’s life is in immediate danger!

Recently 999 Crews have reported that they are struggling to attend to critically ill patients because of the volume of 999 calls. The north west ambulance service this year failed to meet targets and reach people with life threatening conditions within 8 munities.

There are many widely reported calls from 999 that needn’t have been reported such as, A female caller has dialed 999 to report a grey squirrel with no hazelnut trees, A male caller has dialed 999 to complain about the lack of buses in Crow Lane, A male caller has dialed 999 to ask for our help in getting home and A female caller has dialed 999 to report an injured pigeon.

We have also noted that many tenants have been contacting the emergency services for maintenance issues. We must urge you to consider if your maintenance issue is a urgent life and death matter. Something like having no electric to the upstairs of your house isn’t life or death, if you can wait until the next working day and contact pad4u we will attend as soon as possible.

Other things such as water leaks and burst pipes can also be dealt with easily, you should turn off your stop tap and re locate to another room in the house until you can contact pad4u to attend.

For all urgent and non urgent maintenance requests a general guide can be found in your welcome pack, or we can provide you with a copy via email just drop us a line,

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How PAD4U manages Contractors

 Alaine Bradbury, Estates Manager, PAD4U Letting Agents Manchester writes:

 

I am coming across miscommunications between landlords own contractors and tenants on a regular basis and this is leading to frustration on all parities especially the tenants,

 

 

The procedure that we try to adhere for landlords who use PAD4U contractors is as follows:

 

1.      Tenant contacts us with a repair issue

2.      We assess the situation and take all details

3.      We may refer the tenant to a manual or advise of who’s responsibility the repair is (some repairs are not the landlords responsibility)

4.      If we feel that we are able to resolve it  easily a member of our staff will attend

5.      If we feel we cannot resolve the matter, or upon us visiting it is more complex, we will contact the landlord and instruct the sutiable contractor

6.      The contractor will be provided with all the details including the tenants  contact numbers and will liase with the tenant 

7.      The contactor will attend with keys or make an appointment with the tenant and investigate the repair

8.      The contactor will fix the job if it is small, call for authorization  or provide a quote for the works

9.      We will then liase with the landlord

 

If a landlord uses their own contractors we will try to adhere to do the following;

 

1.      Tenant contacts us with a repair issue

2.      We assess the situation and take all details

3.      We may refer the tenant to a manual or advise of who’s responsibility the repair is (some repairs are not the landlords responsibility)

4.      If we feel that we are able to resolve it  easily a member of our staff will attend

5.      We will report it to the landlord

 

As you can see we when you use your own contractors we have no control as your management agency after we report it to you.  Many of our tenants are feeling frustrated as  they are not kept up to date and have no information. Unless the tenant contacts us to advise otherwise we will assume that the job has been attended to. We do not contact landlords own contractors and chase the outcome of the job as it is not in our control. As you can imagine this can be frustrating for the tenant and can result in  then being unhappy in the property and  leaving.

 

Our contractors are handpicked by PAD4U and they have been though a vigorous checking process implemented to ensure we only use the most professional of contractors:

 

·         They have liability insurance should anything go wrong at the property it’s covered. (PAD4U has additional cover for it’s own sub-contractors also)

·         Their workmanship has also been cross checked with other already approved and qualfied sub-contractors in their field and by our Projects Manager

·         They are accredited in their particular field and PAD4U continually checks that accreditation is current and up-to-date.

·         They will adhere to PAD4U standards this includes such things as arriving on time, being polite and clearing any mess made

·         Their work will be guaranteed

·         Their jobs are regularly checked by Donna Weetman our Maintenance Manager and Joe Sloyan our Projects Manager

·         We carry out regular customer feedback checks from our tenants to ensure they provide a good service

 

So why not try using our service on a job or two we are always happy to provide you with a free estimate?  Remember unhappy tenants equals property voids which cost at lot more than the money saved on unprofessional contractors.

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Conversion of Shop into Flats

Donna Weetman, Maintenance and Development Manager, PAD4U Letting Agents Manchester writes:

Peter Anthony Developments are currently converting a shop into two modern flats on Levenshulme Road, Gorton, Manchester.  These types on conversions are becoming popular as it is often the case that residential properties can be more reliable lets than shops and provide more rent.

Both flats will consist of modern fitted kitchens, bathrooms with thermostatic showers, A-Rated Combination boilers, new Upvc windows and tastefully decorated throughout.

Upon completion of the conversion for our Client, we will be marketing both flats for rental with our very own Lettings Department.  Once complete we will post photos!

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We’ve Started Again!

Donna Weetman, Maintenance and Development Manager, PAD4U Letting Agents Manchester writes:

deniston2New Extension in Heaton Moor

After completing a double storey extension in Congleton at the start of the new year, Peter Anthony Developments have started another double storey extension at Deniston Road, Heaton Moor, Stockport to form a new family room and bedroom which includes a modern wet room with underfloor heating.

We are currently at roof stage with approximately 7 weeks to completion.

Watch this space for updates!

 

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Rent Payments

Alaine Bradbury, Estates Manager, PAD4U Letting Agents Manchester writes:

 

We are finding that tenants are contacting us more frequently to make rental  payments by debit card over the telephone.  I must make you aware that rent  payments must be paid by standing order as per your tenancy agreement.

 

Our office is extremely busy and should you not be able to get though to make a payment your landlord’s rent may be delayed. This could result in your tenancy not being renewed and you being asked to leave the property.

 

On average we take around 600 calls a day and receive around  50 voice mail messages, not all of them are attended to the same day. If you  have recently paid by card, you are no doubt aware that it can take upto 10 munities for the process to be complete.

 

As a result we will be introducing an administration charge for tenants wishing to make a payment over the telephone, you can help us to help you and your landlord by paying your rent as per your agreement by standing order.

 

To obtain a Standing Order form if you do not have one setup please contact a member of the Estates team on 0161 257 2441.

 

Or alternatively you can download a Standing Order form by Clicking Here.

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Google StreetView Adds Full UK Coverage

David Boyd, Managing Director, PAD4U Letting Agents Manchester writes:

Google StreetView has substantialy increased it’s UK Coverage.  Pretty much every UK location has now been photographed and can be viewed via Google StreetView.  PAD4U.com has supported StreetView for sometime.  If you would like to try this simply click on any property on the web site and select StreetView button underneath the Map.  The StreetView control will load instantly and allow you to wonder down the streets without having to suffer the UK’s changeable weather!

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Prize Draw for Landlords – Update!

Paul Robertson, Business Development Manager, PAD4U Letting Agents Manchester writes:

Perhaps I set the bar too high?  We only received one correct response, so congratulations to Steve Hall your IPOD is on it way!

I will run a few more competitions later in the year, but remember you have to be in it to win it!

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Double Dip Anyone?

David Boyd, Managing Director, PAD4U Letting Agents Manchester writes:

Double Dip is an unpleasant term that is doing the rounds at the moment and we’re not talking about Nachos.  The term has been whispered around the City for sometime, but it’s now turning into a shouting match.   But why?  A number of reasons, firstly, Quantitative Easing has been stopped, the Bank of England is no longer effectively printing money which has until now assisted the banks in repairing their balance sheets and allowed some semblance of lending in the mortgage markets.  Secondly, the UK’s debt continues to grow at a pace that the City feels uncomfortable with especially in light of the difficulties that Greece and thus the Euro have suffered as confidence drops in their ability to pay back these huge debts.  The UK balance sheet is in just a precarious state the response so far from the markets has been more muted, perhaps in the belief that a Conservative government would cut the deficit, however with the polls now undecided about which party if any will win outright at the next election, the markets are uncertain and uncertainity is never welcome in the City.

The consequence for landlords in the main is a tightening in lending from the banks, who are ever more concerned about their balance sheets than lending the monies that have been gifted through Quantitative Easing and the various state backed guarantees that tax payers have the burden of.  When mortgages are granted the terms can be eye watering, there is little that the landlord can do, whilst the Government is placing pressure for lending in the residential market there is no such push for buy-to-let mortgages.  Landlords will have to work harder to finance their portfolios.  If you are looking for assistance with buy-to-let mortgages our mortgage brokers can offer free independent advice, please email property@pad4u.com.

The outlook however is not all doom and gloom, the difficulties within the market are throwing up opportunities for savvy investors to capitalize on.  Interest rates are likely to stay low for some time.  Also, the rental market we believe is likely to remain strong throughout the crisis even is pressure remains on rents to stay competitive for the time being.  In additional I’m not certain we’ve heard the last clangs from the printing presses as they produce new money!

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